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InGenius

InGenius Connector

Combine the power of the Microsoft®, the power of Google®, and the power of your IP phone to accelerate and simplify all your phone communications with InGenius Connector. InGenius Connector is a PC application that provides search-and-dial capabilities and incoming caller ID screen pop, with full Microsoft® Outlook® and Active Directory® or LDAP Directory integration. And, InGenius Connector provides integrated web searches with GoogleMaps® and GoogleSearch® to locate and dial new contacts with just a single click. Integrated optional softphone, same great UI!

Directory lookup search results:
Ingenius Screens

Dialable Google search results:

Ingenius Screens

Key Features

Increase Personal Productivity: InGenius Connector provides an innovative telephony toolbar GUI that allows users to manage their phone communications with speed and ease – directly from the Microsoft Windows® taskbar on their PC desktop. With features such as search-ando-dial and caller ID pop-up, InGenius Connector simplifies routine communications and helps users maximize their operational efficiency.

Seamlessly Integrates Outlook® and Google®: With InGenius Connector, you can not only search your personal contacts and corporate contacts, but you can also instantly query GoogleMaps® and GoogleSearch® for the number you’re looking for. The searches are localized to your geographic area, or the city that you specify. Want to order pizza? Just type pizza into InGenius Connector and voila! You can dial any of your local pizza shops with a single click. Want to get married in Las Vegas? Just enter “Cupid, Las Vegas” into InGenius Connector, click to dial and book your date! And, with a single click you can add your selected entry as a new Outlook Contact, with no typing at all!

Road Warrior InGenius Connector Softphone Edition: The optional InGenius Connector Softphone integrates seamlessly into InGenius Connector, providing all the same business features to your mobile workers. InGenius Connector automatically detects network configuration, and uses your local Polycom IP phone when you’re in the office, or your InGenius Connector Softphone when you’re on the road. Same great integration features, same elegant toolbar user interface. No big telephone dial-pad using up precious desktop real estate or interrupting your workflow.

Enhanced Integration Features: In addition to search-and-dial and caller ID pop-up, InGenius Connector provides out-of-the-box enhanced functionality including:

• auto open a contact record based on incoming caller line ID

• create a new Outlook® contact, task, or email for an incoming caller

• Windows Desktop Search to locate documents, e-mails, and corresponding records based on the incoming caller ID – either automatically or at the click of a button.

• Missed calls, last number redial

Corporate Solution: Increase Group Productivity with InGenius Connector CRM Integrations: InGenius CRM integrations will help you cultivate customer relationships with ease and increase your customer facing employees' efficiency. InGenius Connector’s plug-in architecture makes it easy to connect directly to your Corporate CRM system.

Available integrations include:

•  TSP plug-in for TAPI-enabled CRM systems

•  Microsoft® CRM plug-in

•  Salesforce.com plug-in

•  CRM integrations available on request.

Serverless, and Easy to Deploy in small or large organizations: Designed for easy configuration and installation, InGenius Connector is serverless. And it provides IT personnel with a number of implementation options – from simple end-user downloads to larger-scale pull or pushed-based mass deployment.

Low Cost of Ownership: Lack of an applications server simplifies implementation and maintenance, while reducing the overall solution cost.

Who wants it?

• Salespeople

•  Marketing people

•  Executives

•  Managers

•  Telemarketers

•  Admin staff

•  Tech support staff

•  Engineers (the ones who talk on the phone)

•  Your competitors!

All the Business Features You Need, in a Serverless UC Client:

•  Note: some of the features listed below are dependent on the type of connection in use. For instance, hold/retrieve may not work in some Asterisk connections.

•  InGenius Connector works with Polycom SoundPoint IP 330/320, IP 430, IP 501, IP 550/560/650, IP 670 and Polycom SoundStation IP 4000/6000 and IP 7000 phones

•  InGenius Connector works with Asterisk server version 1.4 or 1.6.

•  InGenius Connector works with the optional built-in softphone.

•  Telephony toolbar and tray icon for non-intrusive desktop profile

•  Type name into telephony toolbar to automatically pull phone numbers out of Active Directory or Outlook

•  Multi-profile support

•  Ability to use Windows telephony location

•  Definable dialing rules

•  Incoming call pop-up and answer by clicking

•  Display caller ID in text entry field in telephony toolbar

•  Dial number from tray or telephony toolbar

•  Dial extensions

•  Drag and dial a number from any application

•  Desktop speed dial programming

•  Desktop access to speed dial entries

•  Create speed dials based on incoming call

•  Search Active Directory and Outlook contacts based on incoming call

•  Open caller’s contact record in Outlook based on incoming call

•  Invoke Windows Search for emails and documents containing caller’s name or number

•  Single click to re-dial

•  Missed call list

•  Call transfer

•  Call conference

•  Program phone key to launch a PC application

•  Create a new Outlook contact based on caller ID

•  Create an Outlook task with caller ID, date and time of call automatically filled in

•  Create a new Outlook email to caller with ‘send to’ address automatically filled in based on caller ID

•  International language support

Which phones does InGenius Connector work with ?

•  Optional built-in InGenius Connector Softphone,

•  Integrates with all IPitomy HD Phones connected to an IPitomy Server.

•  IP550 or IP120 phone connected to an IPitomy server.

Movie - Overview

Movie - Google Integration


     
 
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