877-529-4746
714-685-3970
IPitomy Call Center
IPitomy’s ACD leverages all the advantages of IP to maximize user productivity and ensure callers experience the ultimate in customer service … both of which translate into improved business performance and an optimal ROI.
Coupled with simple and intuitive administration and user defined features, IPitomy’s ACD is flexible enough to support the sophisticated applications necessary for streamlined, efficient and cost effective call handling:
Virtual Call Centers – utilize the best agents regardless of where they are at home or in different geographic or branch office locations
Skills-Based Routing – match the caller’s needs to the available agent best suited to handle the call
Multiple Queue Assignments – increase productivity and capacity by equipping agents with the information they need to effectively handle a variety of call types
Overflow & Load Balancing – respond to fluctuations in call volume by automatically enlisting additional agents or groups when user-defined thresholds are breached
IPitomy Call Manager - Agents and supervisors are aware of call center activity at all times. Powerful coaching and recording features are available for state of the art performance and adherence to regulatory requirements.
IP ADVANTAGES IN THE CALL CENTER
IPitomy’s IP PBX with ACD makes the most of all that an open-standards, IP-based platform has to offer, including full support of affordable SIP-based trunking as well as traditional PSTN services. Among the benefits of implementing IPitomy’s IP PBX with ACD:
Lower operating costs through - Resource optimization - Best agents regardless of location - ‘Follow-the-sun’ coverage - Centralized management - Reduced network and toll costs - No monthly fee associated with hosted/managed solutions - Enhanced flexibility & scalability
Simplified, easily accessible administration - Browser-based - Survivability
IPitomy’s open-standards based solution offers protection against obsolescence and enterprise-grade features at a fraction of the cost.IPitomy’s support for SIP trunking means your business can take full advantage of lower cost telecommunications services and increased bandwidth.
phone,phones,fon,fons,phone jack,fax jack,jacks,tele,telephone,telephones,office phone,office phones,office telephone,office telephones,business,business phone,business phones,business telephone,business telephones,office,phone wire,phone cable,phone cabling,phone wiring,telephone wire,telephone wiring,telephone cabling, telephone cable,business telephone system,business telephone systems,telephone system,telephone systems,phone system,phone systems,service,fon service,telephone service,phone service,solutions,phone solution,phone solutions,telephone solutions,telephone solution,phone help,help,help with phones,help with phone wires,help with phone service,help with phone repairs,telephone repair,phone repair,cabling repair,copper wire repair,network repair,buy a phone,buy a telephone,purchase a phone,purchasea phone system,phone consultabt,telephone consultant,install,install phone,install phones,install telephone,install telephones,install fon,install fons,phone installers,telephone installers,phone wire installers,telephone wire installers,phone cable installers,phone wire installers,phone dealer,dealer,telephone dealer,phone dealers,telephone dealers,fon dealer,fon dealers,phone price,phone prices,telephone price,telephone prices,rent phone,rent phones,rent telephone,rent telephones,lease phone,lease telephones,lease phones,lease telephone,voicemail,ivr,voicemail to email,unified messaging,operator,operators,message systems,voice,voices,voice cable,voice cabling,voice wire,voice wiring,corded phone,corded phones,corded telephone,corded telephones,cordless phone,cordless phones,cordless telephone,cordless telephones,vintage phone,vintage phones,vintage telephone,vintage telephones,wireless phone,wireless phones,wireless telephone,wireless telephones,phone for sale,phones for sale,telephon for sale,telephones for sale,best phone,best phones,best telephone,best telephones,telephone number,telephone numbers,phone number,phone numbers,the phone,the phones,the telephone,the telephones,phone,phones,lg phone,lg phones,lg telephone,lg telephones,cheap phone,cheap phones,cheap telephone,cheap telephones,new phone,newphones,new telephones,new telephone,refurbished phone,refurbished phones,refurbished telephone,refurbished telephones,best phone,best phones,best telephone,best telephones,phone for sale,phones for sale,telephone for sale,telephones for sale,buy phone,buy phones,but telephone,buy telephones,sell phone,sell phones,sell telephone,sell telephones,purchase phone,purchase phones,purchase telephone,purchase telephones,used phone,used phones,used telephone,used telephones,phone accessories,telephone accessories,phone deals,telephone deals,good phone,good phones,good telephone,good telephones
data cabling,data center cabling,data cable,data cable installation,voice and data cabling,data cabling company,voice data cabling,data cabling companies,data cabling installations,data cabling jobs,data cable wiring,structured wiring,network cabling services,data cabling installers,data cable types,DSL data cable,CAT5 data cable,network cabling installation,fiber cable types,structured cable,data cabling contractors,data cables,voice and data cabling,cable installers,network cable installation,voice and data cabling jobs,data network cabling,CAT cable,computer data cable,CAT 6 data cable,network data cabling,san diego voice and data cabling,data cabling solutions,cabling companies,data cable tray,data cable installers,data cable technologies,what is data cable,ethernet cable,network cabling standards,data cabling orange county,network cabling solutions,fiber optic cable,structured data cabling,CAT 5 cable,data cabling installer,fibre cable,fiber cable,data cable conduit,CAT5 cabling,ethernet cable wiring,types of data cable,network cable,ethernet cables,network cabling systems,network cabling companies,data cables for computers,data cabling contractors,cabling,fluke data cable tester,CAT5 cable,CAT 6 cable,voice and data cabling companies,voice and data cabling,network cabling,structured cabling,CAT6 cable,data cabling installer certification,CAT6,fiber optic data cable,data center cable management,data cables types,fiber optic,data cable tester,network cables,data cable installation jobs,cabling company,structured cabling system,CAT 5 cable wiring,cabling contractor,CAT5,CAT5e cable,data cable labels,cable fiber,data cable tester,IT cabling,fiber cable,voice and data cabling wiring,structured cabling contractors,data cabling services,CAT5e,CAT6 data cable,CAt 5,cabling infrastructure,patch cord,patch cable,data cable suppliers,CAT5e data cable,structured cabling installers,structured cabling certification, structured cabling,structured cable,structured wiring cable,structured cable of orange county,structured cable of CA,structured cabling jobs,structured network cabling,structured cable products,what is structured cabling,structured cabling,cable solutions,structured cabling solutions,structured cables,structured cabling standards,structural cable,structured cabling products,structure cable,structured cabling system,structured cabling systems,network structured cabling,structured cabling contractor,network structured cabling,structured cabling contractor,structured cabling certification,structured cable systems,ethernet cable,structured cabling network,structured wiring,CAT 5 cable,cabling,network cabling,structured cabling companies,structured cabling contractors,CAT 5,CAT6,structural cabling,residential structured cabling,CAT6 cable,UTP cable,CAT 5 wiring,network,RJ45,network wiring,network cabling installation,structural cable systems,structured cabling services,structured cabling diagram,cables,fiber optic cables,structured cabling design software,fiber cable,structured cabling training,CAT 5e cable,telephone cable,CAT6 cables,structured cabling best practices,CAT 5 wiring,structured cabling definition,coaxial cable,camera cables,CAT 5 cable wiring,what is structured wiring,data cable,structured cabling technician,CAT5 wiring,CAT 5 connectors,network,installation,network cable installation,structured wiring design,patch cords,CAT5 cable,network cable,structured cabling vendors,ethernet cable wiring,CAT 6 cable,structured cabling installation,fiber optic cable,cable management,cable installer,CAT5e cable,data cabling,TIA EIA structured cabling standards,LAn cable,WAN cable,LAN cabling,LAN cables,WAn cables,WAN cabling,network cabling services,structured cabling installers,CAT5e,network cables,voice and data cabling,structured cabling RFP,ethernet cables,structured cabling installers,structured cabling estimating software,CAT 6,home network wiring,twisted pair cable,cable installation,CAT 5 cables,home wiring,ethernet,cable,CAT6,cabling installation and maintenance,CAT5 vs CAT6,networking cables,